Polityka zwrotów i zwrotów

Ostatnia aktualizacja: 20 sierpnia 2021 r

Thank you for shopping at VCard Nation.

At VCard Nation, we strive to provide our customers with the best possible experience while creating and managing their digital business cards. Please read our refund policy carefully before making a purchase or subscription.

If you encounter issues accessing your purchased service, please contact our support team for help. We are committed to resolving any technical or account-related problems quickly to ensure a smooth experience.

Digital Product Policy

Since our products and services are digital and instantly accessible, all sales are final.

Once a digital vCard or subscription plan has been activated, generated, or downloaded, it cannot be returned or refunded. We encourage customers to review all features, demo cards, and plan details before making a purchase to ensure the service meets their needs.

Subscription Plans

If you have purchased a subscription plan, you may cancel your plan at any time.

1. Cancellations will take effect at the end of your current billing cycle.

2. We do not offer partial or prorated refunds for unused time in your subscription period.

3. To avoid renewal charges, please cancel your subscription before the next billing date.

4. To prevent automatic renewal charges, please ensure you cancel your subscription before your next billing date.

5. Website refers to VCard Nation , accessible from https://www.vcardnation.com/

6. Repeated failed payments, fraudulent activity, or misuse of the platform may result in automatic termination of your subscription without refund.

Duplicate or Unauthorized Payments

If you believe you were charged more than once or made a payment in error, please contact our support team within 7 days of the transaction with your order details or payment receipt.

Our team will review your request and verify the transaction. If the issue is confirmed as a duplicate or unauthorized payment, we will process a full refund to your original payment method within 5–10 business days.

Refunds will not be issued for unauthorized transactions caused by lost access credentials or compromised accounts. We encourage users to maintain strong, unique passwords to keep their accounts secure.

Refunds will not be issued for unauthorized transactions that occur due to shared login details, weak passwords, or compromised accounts caused by user negligence.

If your account was accessed by someone else using your valid credentials, we cannot reverse payments already processed.

Free Trials and Promotional Offers

Refunds are not applicable for free trials, promotional offers, or discounted plans unless otherwise stated in the offer terms.

Free trials are designed to let users explore the platform before committing to a paid plan.

Offers and Trial Policy

1.Once a promotional or discounted plan has been purchased, it is final and non-refundable. All special deals are provided at reduced rates and cannot be reversed or exchanged.

2.Free trials are offered to allow users to experience our features before committing to a paid plan. During the trial, you can cancel anytime without being charged.

3. If you do not wish to continue with a paid plan, please cancel your trial before the billing date to avoid automatic charges.

4. Any payments processed after the trial period ends will be considered valid and will not be refunded once the subscription becomes active.

Some promotional offers may have specific conditions or limited durations. Please review the terms mentioned in the offer details before purchase.

Refunds for promotional or discounted plans will be made only if explicitly stated in the offer or approved by our support team under exceptional circumstances.

Policy Updates

VCard Nation reserves the right to update or modify this refund policy at any time without prior notice.

Any updates will be reflected on this page with a revised “Last Updated” date.

We recommend checking this page periodically to stay informed about our policies and terms.

Skontaktuj się z nami

Jeśli masz jakiekolwiek pytania dotyczące naszej Polityki zwrotów i zwrotów, skontaktuj się z nami:

By email: support@vcardnation.com

VCard Nation

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